Kees Vacations Reviews

Kees Vacations has an overall rating of 2.5 based on 29 reviews. Customer feedback on Kees Vacations is mixed.

2.5/5.0

29 reviews

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All Kees Vacations Reviews (29)
gwen_Obanion85
May 27, 2026
"Not Clean When We Arrived"
When we first walked in, it was obvious the house hadn’t been cleaned the way we expected. The floors felt sticky, the bathrooms didn’t seem fully finished, and we noticed hair and dust in a few rooms.

Before we could really settle in, we ended up wiping things down ourselves, which was frustrating after traveling and not exactly how you want to start a vacation. For the price, we expected it to feel ready for guests, so this was really disappointing.
Charles-wright
May 24, 2026
"Pretty much what we expected"
The place was close to the listing. The photos looked accurate, and the location info was right, which was a relief. A few little things felt a bit more worn or older in person, but it wasn’t anything that ruined the stay. Overall, I’m happy with what we booked. It was fine, actually quite satisfactory.
john2000
May 22, 2026
"Booked on a whim and it worked out great"
We kind of picked this place on impulse because we needed somewhere dog-friendly, it ended up being a really good choice. The place was clean, and our dog was welcomed without any hassle, which made the whole trip way easier. The yard could’ve used a little cleanup, but overall we were happy with it and would book again
alfredevans4236
May 14, 2026
"Cancelation went smoother than I expected"
I had to cancel our booking, and I was expecting it to be a whole thing. I don’t remember every little step, but Kees Outer Banks got back to me within a reasonable amount of time and explained the refund process well enough that I wasn’t confused. The refund took a few days longer than I’d hoped, which I definitely remember, but it did come through. Overall, it was good service. I just would’ve liked a little quicker communication along the way
JenettePing
May 04, 2026
"I mean... the place was okay, but..."
I mean... the place was okay, but getting basic stuff fixed was a hassle. I had to wait way longer than expected for simple maintenance issues, and yeah... it got frustrating.
CherylMurphey_60
May 02, 2026
"I booked through keesouterbanks.com and I’ll admit I..."
I booked through keesouterbanks.com and I’ll admit I was a little nervous at first because I always worry about getting fooled when booking online. But everything went really smoothly. We got all the check-in info before we arrived, the door code worked without any trouble, and we didn’t have to sit around waiting for someone to meet us. After a long drive, that was such a relief. Everything was simple and exactly as expected
FerminScott_57
April 11, 2026
"Getting clear answers was a struggle"
The messages were unclear, and I kept having to ask the same thing more than once just to understand what was going on. It was one of those “make it make sense” moments because a simple, direct answer would’ve saved so much back and forth
mauricetarpey2341
April 07, 2026
"Parking was honestly a hassle"
The place itself was alright, but the parking, wow, it was way more annoying than I expected. There weren’t enough spots nearby, so we ended up circling around for a while, which was stressful after a long drive. For the price we paid, I really thought parking would’ve been a lot easier
hello_julie019
April 06, 2026
"Booking itself was totally fine, but the..."
Booking itself was totally fine, but the way they handled the deposit really bothered me. It took way too long, and nobody was clear about what was happening. I had to ask twice before getting a proper update, which feels wrong when it’s your money they’re holding
michael1990
April 01, 2026
"Didn’t really get my issue fixed"
I reached out hoping they’d actually help this time, but it kinda felt like my problem was ignored again. They said something about it being looked into, but nothing really changed...
LAROCK
March 22, 2026
"Maybe I’m just a little picky about linens..."
Maybe I’m just a little picky about linens when I travel, but the sheets felt kind of scratchy to me, and a few of the towels had that slightly damp smell. I know it might’ve just been bad timing or I caught them on an off day, but I was expecting better for the stay. It wasn’t terrible, just a bit disappointing.
hello_adrianne252
March 22, 2026
"Fees Popped Up at Checkout"
I thought I knew what I was paying, but then extra fees suddenly showed up right at checkout. Seriously, what a joke. They should be upfront about the total cost before you get that far.
carolannrenee2055
February 27, 2026
"Beach access was farther than expected"
The place was fine, but the beach access wasn’t great. It was way farther away than we expected, so getting back and forth ended up being more of a hassle than we planned.
VictorPerez
February 24, 2026
"The room wasn’t as spacious as I..."
The room wasn’t as spacious as I expected, and it felt cramped. I felt kind of pressured moving around in such a tight space, especially when trying to unpack or get ready.
William_diaz72
February 23, 2026
"Pretty decent help when I needed it"
I had a question before booking and, to their credit, they got back to me faster than I expected. It wasn’t exactly lightning speed, but they were friendly and actually helpful, which is more than you can say for a lot of customer service these days. After that, everything was clear enough and the booking felt easy. Overall, a solid experience
DavidBugbee_72
February 21, 2026
"Nice stay, but the AC was a little uneven"
We booked through Kees for our trip to the Outer Banks, and overall the house worked out well for us. Check-in was simple, and when we got there, the place looked like what we had seen in the photos, so there weren’t any big surprises.

The only real issue we ran into was with the air conditioning. The downstairs stayed really cool, but the upstairs got warm at night, even after we tried lowering the thermostat. We reached out about it and they did respond, which I appreciated, but it never really got fully resolved during our stay.

It definitely wasn’t a bad trip, but it was a bit frustrating when we were trying to sleep comfortably. I’d consider booking with them again, but next time I’d probably ask more specific questions about the AC setup before committing.
evelynchambers5560
February 18, 2026
"Furniture was mostly in good shape"
We rented a house through Kees and overall the furniture was in decent shape, especially compared to some other beach rentals we’ve stayed in. The beds were comfortable enough, and the dining chairs felt sturdy, so it was easy to settle in without feeling like everything was worn out.

The couch did have a little wear on the arms, which was noticeable, but it wasn’t dirty or falling apart or anything like that. All in all, it wasn’t perfect, but it was still comfortable and better maintained than we expected.
diannaweiner2997
February 06, 2026
"Pool and hot tub were gross"
We stayed there sometime last month, or maybe it was the end of the month before, but either way the pool was dirty the whole time we were there. The hot tub also had a really bad smell, and it didn’t seem to get better all week. We were disappointed because we had been looking forward to using both
Samuel_greenwell00
February 05, 2026
"I wasn’t that impressed with Kees Vacations..."
I wasn’t that impressed with Kees Vacations. Maybe I’m a little picky when it comes to vacation rentals, but for the price, I expected something nicer or at least more memorable. The place was fine, just not special enough to make the cost feel worth it. The extra fees also piled up quicker than I expected, which definitely rubbed me the wrong way. I’ve personally stayed in better places for less, so I probably wouldn’t book again unless the price came way down
sylvia1999
February 01, 2026
"Nice stay, but the Wi-Fi was a little flaky"
Overall, we had a good stay here. The house was comfortable and check-in was super easy, which I always appreciate because who wants to deal with instructions after traveling? The only thing that got a bit frustrating was the Wi-Fi. It would randomly drop in and out, mostly at night for some reason. If you're just there to relax, it’s probably not a big deal, but when we tried to stream something or get a little work done, it became annoying quickly. Other than that, the place was solid.

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